The Zendesk alternative for teams who ship faster.
Zendesk pioneered the ticket. We built what comes after — grounded AI, voice, and an interface that doesn’t look like it was drawn in 2012. Here’s the honest comparison.
What it costs, plainly stated.
per month · flat
Pro plan. Team-based billing — not per agent. Every module included.
- AI chatbot included
- Voice calls included
- Free tier available
per agent · per month
Support Team plan. AI, voice, and analytics priced separately.
- AI chatbot extra
- Voice add-on required
- No free plan
Six reasons, unvarnished.
AI-first, not AI-retrofit.
Built around retrieval-aware chat from day one — not a ticketing system with a bot stapled on.
Voice in the base price.
Real-time AI voice is included. Zendesk routes you to an add-on and a sales call.
Live in fifteen minutes.
A widget tag, a knowledge base upload, and you’re answering tickets. No implementation partner required.
Clear team permissions.
Choose owner, admin, or agent access for each person in your workspace.
Pricing that scales down.
Team-based pricing that doesn’t punish you for adding a seat. Predictable line items.
Analytics, no bolt-on.
Resolution time, AI impact, and team output on one canvas — included, not upsold.
Ready to leave Zendesk? Bring your docs.
Free tier · no credit card · migrate in an afternoon.