The Zendesk alternative for teams who ship faster.
Zendesk pioneered the ticket. We built what comes after — grounded AI, voice, and an interface that doesn’t look like it was drawn in 2012. Here’s the honest comparison.
What it costs, plainly stated.
per month · flat
Pro plan. Team-based billing — not per agent. Every module included.
- AI chatbot included
- Voice calls included
- Free tier available
per agent · per month
Support Team plan. AI, voice, and analytics priced separately.
- AI chatbot extra
- Voice add-on required
- No free plan
Six reasons, unvarnished.
AI-first, not AI-retrofit.
Built around retrieval-aware chat from day one — not a ticketing system with a bot stapled on.
Voice in the base price.
Real-time AI voice is included. Zendesk routes you to an add-on and a sales call.
Live in fifteen minutes.
A widget tag, a knowledge base upload, and you’re answering tickets. No implementation partner required.
SOC 2 at every tier.
Enterprise-grade security is the default, not the upsell path. Your compliance team will thank you.
Pricing that scales down.
Team-based pricing that doesn’t punish you for adding a seat. Predictable line items.
Analytics, no bolt-on.
Resolution time, AI impact, and team output on one canvas — included, not upsold.
Ready to leave Zendesk? Bring your docs.
Free tier · no credit card · migrate in an afternoon.