LiveDesk vs Intercom
Looking for an Intercom alternative? LiveDesk delivers AI chatbot, voice support, and screen sharing at a fraction of Intercom's cost.
| Feature | LiveDesk | Intercom |
|---|---|---|
| AI Chatbot (RAG) | Add-on | |
| Voice Calls | ||
| Screen Sharing | Add-on | |
| Knowledge Base | ||
| Human Handoff | ||
| Analytics Dashboard | ||
| Team Collaboration | ||
| Multi-Channel | ||
| API Access | ||
| Free Plan |
Pricing Comparison
LiveDesk
$19/mo
Pro plan starts at $19/mo
- AI chatbot included
- Voice calls included
- Free plan available
Intercom
$29/seat/mo
Essential starts at $29/seat/mo
- Fin AI extra ($0.99/resolution)
- No voice support
- No free plan
Why Teams Switch to LiveDesk
RAG-Powered AI
Our AI answers from YOUR docs, not generic training data. Accurate, sourced responses.
Voice Support
Real-time voice conversations with Gemini AI. Intercom doesn't offer voice at any plan.
Screen Sharing
Visual troubleshooting included. Help customers see what you see.
Predictable Pricing
No per-resolution fees. No surprise bills when AI resolves tickets.
Better Value
More features at a lower price. Stop paying for the brand name.
Knowledge Base Included
Upload docs, websites, FAQs. No extra configuration needed.
Ready to Switch from Intercom?
Start free and see why teams choose LiveDesk. Get AI chatbot, voice support, and screen sharing—all included, no hidden fees.