The Intercom alternative without the per-resolution tax.
Intercom charges per AI resolution. LiveDesk charges per month. If your volume grows, your invoice shouldn’t spike — it should stay flat. Here’s the full comparison.
What it costs, plainly stated.
per month · flat
Pro plan. Team-based billing with every module bundled.
- AI chatbot included
- Voice calls included
- No per-resolution fees
per seat · per month
Essential seat price. Fin AI resolutions billed separately per outcome.
- AI resolution fees apply
- No native voice
- No free plan
Six reasons, unvarnished.
RAG, not guesswork.
The AI answers from your docs, not generic training data. Sourced citations, grounded replies.
Voice is first-class.
Real-time AI voice with sub-second latency. Intercom doesn’t offer voice at any plan level.
Screen share included.
Visual troubleshooting without reaching for a Zoom link. Included, not upsold.
No per-resolution bill.
Intercom’s Fin charges you per AI resolution. We don’t. Predict your invoice, keep your margin.
Better value, every seat.
More modules at a lower price. Stop paying a brand-name surcharge.
Knowledge base, native.
Upload docs, websites, FAQs — LiveDesk indexes, retrieves, and grounds. No integration required.
Ready to leave Intercom? Bring your docs.
Free tier · no credit card · migrate in an afternoon.